Howard's Blog

This is Howard C. Park's blog. Interests: live music, simulations and modeling, languages, iPod, social and business networking, systems thinking, history of science, management, BBQ, trivia, good coffee, organizational learning, traveling, personal histories.

Friday, September 26, 2008

CD Rate chat w/ my bank

Current Transcript of the Chat Session

Chat InformationYou are now chatting with Michael T.. Welcome to Bank of America. How can I help you complete your online checking or savings application today?

Michael T.: Welcome to Bank of America! I’m Michael, and I’m here to assist you with finding the account that best fits your needs. How may I assist you today?

You: Hi, just checking for CD rates and terms. I bet lots of folks are asking about this... any "economy meltdown promos" today?

Michael T.: Thanks for choosing Bank of America for your financial needs!
Michael T.: I’d be delighted to send the link for our CD rates and terms!
Michael T.: Please click here!

You: this seems to be a list of checking options

Michael T.: I sincerely apologize. The rates are not available online in your state.

You: is there a list of rates and terms?
You: uh... how can I find out about what is available?
You: can you look them up?

Michael T.: I can look up the information for you. If I may ask, how much are you looking to invest in your CD account?

You: Like these other banks:

Michael T.: How much are you looking to invest in your CD account?

You: about ##K - ##K, maybe up to ##K, depending on terms
You: mostly interested in 9M to 2Yrs
Michael T.: Great! The best rate available is our 12 month CD. It is currently at 2.96%.
You: anything higher if I go ##K and 2 years?

Michael T.: This is the best available for the terms and balances in the CD you have requested.

You: ok, thanks

Michael T.: You're welcome!

Santa Barbara Bank and Trust is doing 5% for 1000 minimum. JPMChase (congrats on picking up WaMu and welcome to the West Coast!) is doing 2-3% for "normal levels" and 3-4% for 7-48 months. To get 4.75% you have to do 84 months. Eight-Four Months? That's sometime in 2015.
|| hcpark, 11:33 AM


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